Buildium is a property management software that helps landlords and property managers handle various tasks such as rent collection, lease renewals, and maintenance requests.
However, with so many property management software options available, it’s important to know if Buildium is legit and worth the investment.
According to reviews on Trustpilot, Buildium has received an overall rating of 2.9 out of 5 stars from over 2,000 reviews. Customers have praised the software’s ability to streamline management of the rent cycle and help them keep track of their properties.
Some reviewers have noted that the financials can be a bit confusing, but overall, they have found workarounds and have been able to keep their property accounts up to date.
On the Better Business Bureau (BBB) website, Buildium has an A+ rating and has been accredited since 2011.
The BBB has received only 19 complaints about Buildium in the past three years, and the company has resolved all of them. This indicates that Buildium is a legitimate company that takes customer satisfaction seriously. Read on!
What is Buildium?
Overview of Buildium
Buildium is a cloud-based property management software designed to help property managers streamline their business processes.
The software offers a range of features that enable managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy, and maintenance cycles.
Buildium was founded in 2004 by Michael Monteiro and Dimitris Georgakopoulos, and since then, it has grown to become one of the leading property management software providers in the market.
The software is used by thousands of property managers across the globe to manage their properties efficiently.
Features and Benefits of Buildium
Buildium offers a range of features that help property managers to manage their properties more efficiently. Some of the key features and benefits of Buildium include:
- Rent Management: Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, automated rent collection, and online payment processing.
- Maintenance Management: The software enables property managers to track maintenance requests, schedule appointments, and manage vendors more efficiently.
- Accounting and Financial Management: Buildium offers full accounting and financial management capabilities, including bank reconciliation, accounts payable, and accounts receivable.
- Online Leasing and Applications: The software enables property managers to create and manage online rental applications, and allows tenants to apply online and sign leases electronically.
- Communication and Collaboration: Buildium allows property managers to communicate with tenants, owners, and vendors more efficiently, with features such as email and text messaging, tenant portals, and owner portals.
Overall, Buildium is a powerful and user-friendly property management software that offers a range of features and benefits to help property managers streamline their business processes.
With its comprehensive features and easy-to-use interface, Buildium is a reliable and legitimate software solution for property managers.
Is Buildium Legit?
When it comes to choosing a property management software, one of the top concerns is whether the software is legitimate or not. Buildium is a popular property management software that has been around since 2004. But the question remains, is Buildium legit?
What Makes Buildium a Legitimate Property Management Software?
Buildium is a legitimate property management software with a number of features that make it a trusted option for property managers. One of the key features of Buildium is its security.
The software uses SSL encryption to keep all data secure and protected. Additionally, Buildium is PCI compliant, which means that it meets the highest standards for payment processing security.
Another factor that makes Buildium a legitimate property management software is its ease of use. The software is designed to be user-friendly and intuitive, making it easy for property managers to get started with the software right away.
The platform also offers a variety of tools and features that help property managers manage their properties more efficiently, such as online rent payments, maintenance tracking, and tenant screening.
Customer Reviews and Feedback
Customer reviews and feedback are also important factors to consider when determining whether a property management software is legitimate or not.
Buildium has received positive reviews from customers, with many praising the software for its ease of use, customer support, and comprehensive feature set.
On Trustpilot, Buildium has a rating of 2.9 stars out of 5, with customers praising the software for its user-friendly interface and helpful customer support. Similarly, on BBB, Buildium has an A+ rating, with customers praising the software for its comprehensive feature set and ease of use.
Overall, Buildium is a legitimate property management software that offers a comprehensive set of features and tools to help property managers manage their properties more efficiently.
With its focus on security, ease of use, and strong customer support, Buildium is a trusted option for property managers looking for a reliable property management software.
Buildium Support and Resources
Buildium is known for its exceptional customer service and support. They offer a variety of resources to help their customers succeed, including customer support and training, online resources, and a community forum.
Customer Support and Training
Buildium provides support through phone, email, and live chat. They also offer a comprehensive knowledge base with articles, videos, and webinars.
In addition, Buildium provides training programs to help customers get the most out of their software. These training programs include courses on accounting, leasing, and maintenance management.
Customers can also take advantage of Buildium’s customer success program, which provides personalized support and guidance from a dedicated account manager. This program is designed to help customers achieve their business goals and get the most out of their Buildium software.
Buildium’s online resources include a variety of articles, videos, and webinars. These resources cover a range of topics, including accounting, leasing, and maintenance management. Customers can access these resources through the Buildium help center.
Buildium also offers a blog, which provides tips and insights on property management. The blog covers a variety of topics, including marketing, accounting, and tenant relations. Customers can subscribe to the blog to receive regular updates.
Buildium’s community forum is a place where customers can connect with each other and share best practices.
The forum includes discussions on a variety of topics, including accounting, leasing, and maintenance management. Customers can also ask questions and get answers from other Buildium users.
Buildium also hosts an annual user conference, which provides customers with the opportunity to learn from industry experts and network with other property managers. The conference includes keynote speakers, breakout sessions, and networking events.
Overall, Buildium provides a comprehensive set of resources to help their customers succeed. Their customer support and training programs, online resources, and community forum are designed to help customers get the most out of their software and achieve their business goals.
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To Wrap Up
In conclusion, Buildium appears to be a legitimate property management software provider with a solid reputation in the industry. The company has received positive reviews from customers on various platforms such as TrustRadius, Trustpilot, and the Better Business Bureau.
Buildium’s platform is designed to help property managers streamline their workflows, communicate with tenants and owners, and automate tasks such as rent collection and maintenance requests. The software is user-friendly and customizable, allowing users to tailor it to their specific needs.
While there are some limitations to the software, such as the lack of support for the Canadian tax system and the inability to accept tenant payments by credit card in Canada, Buildium is constantly improving and updating its platform to meet the evolving needs of its customers.
Overall, Buildium is a reliable and trustworthy option for property managers looking to simplify their operations and improve their business efficiency.
With its robust features, user-friendly interface, and positive customer feedback, Buildium is worth considering for property managers in need of a reliable software solution.
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