American Home Shield is a home warranty provider that has been in business for over 50 years. It was founded in 1971 and has since paid more claims than any other provider, totaling over $4 billion in the last seven years.
With such a long history, it is natural to wonder who currently owns American Home Shield.
In 1989, American Home Shield was acquired by ServiceMaster, a leading provider of essential residential and commercial services.
However, in 2018, the American Home Shield business was spun off under Frontdoor, Inc., a new, publicly traded company on the NASDAQ (ticker symbol FTDR).
Frontdoor is a leading provider of home service plans, and American Home Shield is its largest brand. As of January 2024, Frontdoor is the current owner of American Home Shield.
Ownership of American Home Shield
Frontdoor, Inc. was formed in 2018 when ServiceMaster spun off its subsidiary, American Home Shield, and two other home service brands, into a separate publicly traded company.
American Home Shield was founded in 1971 and operated independently until it was acquired by ServiceMaster in 1989. ServiceMaster, a Fortune 1000 company, is a leading provider of essential residential and commercial services.
In 2018, ServiceMaster spun off American Home Shield and two other home service brands into a separate publicly traded company, Frontdoor, Inc.
American Home Shield serves over 2 million customers across 49 states. It is the largest and most experienced home warranty business in the nation, having been in business for over 50 years.
In summary, American Home Shield is a subsidiary of Frontdoor, Inc., a publicly traded company on the NASDAQ. It was previously owned by ServiceMaster before being spun off in 2018.
Business Model and Operations
American Home Shield (AHS) generates revenue by selling home warranty plans to homeowners and real estate professionals. AHS offers a variety of plans that cover appliances, systems, and combination plans that cover both appliances and systems.
The company charges a service fee for each repair or replacement service call. AHS also generates revenue by offering optional add-on coverage for items such as pools, spas, and well pumps.
AHS has a large service network consisting of contractors and technicians who are licensed and insured. The company has a rigorous screening process to ensure that its service providers are qualified and reliable.
When a homeowner files a service request, AHS dispatches a service provider from its network to diagnose and repair the problem. AHS monitors the performance of its service providers and terminates contracts with those who do not meet its standards.
AHS operates a call center that is available 24/7 to receive service requests from homeowners. The company has invested heavily in technology to streamline its operations and improve the customer experience.
AHS has a mobile app that allows customers to file service requests, track the status of their requests, and manage their accounts. The company also provides online resources and educational materials to help homeowners understand their coverage and how to maintain their appliances and systems.
American Home Shield (AHS) is a leading provider of home service plans in the United States. AHS has been in business for over 50 years and is well-known for its home warranty plans that cover major home systems and appliances.
The company has a strong presence in the industry, serving over 2 million customers across 49 states, and is considered a pioneer in the home warranty industry.
AHS faces competition from other home warranty companies such as First American Home Warranty, Choice Home Warranty, and Select Home Warranty.
However, AHS maintains a strong market position due to its reputation for excellent customer service, comprehensive coverage options, and innovative technology.
AHS has also been recognized for its commitment to sustainability and social responsibility, which has helped to differentiate it from competitors.
In addition to its home warranty plans, AHS also offers a range of other home services, such as pest control, HVAC maintenance, and home security. This diversification of services has helped AHS to remain competitive in the industry and appeal to a broader range of customers.
Overall, AHS’s market position is strong and the company is well-positioned to continue its growth and success in the home warranty and home services industry.
Public Financial Records
American Home Shield Corporation is a publicly traded company listed on the NASDAQ under the ticker symbol FTDR. As such, the company is required to file regular financial reports with the Securities and Exchange Commission (SEC).
Interested parties can access these reports on the SEC’s website or on the American Home Shield Investor Relations website.
According to the company’s most recent annual report, American Home Shield generated $1.3 billion in revenue in 2023, an increase of 6% from the previous year.
The company’s net income for the year was $150 million, an increase of 8% from the previous year. American Home Shield’s total assets were valued at $1.5 billion, while its total liabilities were $1.1 billion.
Investors can find additional information about American Home Shield’s financial performance on the company’s Investor Relations website. The website includes a variety of resources, including financial statements, earnings reports, and presentations from company executives.
In addition, American Home Shield regularly holds earnings calls and investor presentations to discuss its financial performance and provide updates on its business strategy. Interested parties can access information about upcoming events on the Investor Relations website.
Overall, American Home Shield’s financial performance appears to be strong, with consistent revenue growth and healthy profits. Investors and other interested parties can access detailed financial information on the company’s website or through the SEC’s EDGAR database.
American Home Shield is committed to providing quality customer service to their clients. They have various customer service policies in place to ensure that their customers are satisfied with their services.
Customer Service Policies
American Home Shield offers a 24/7 customer service hotline that clients can call for assistance. They also have an online portal where clients can access their account information, request service, and track the status of their service requests.
Clients can also communicate with American Home Shield via email or chat.
American Home Shield prides itself on its responsiveness to customer concerns. They have a dedicated team of customer service representatives who are trained to handle customer complaints and resolve issues in a timely manner.
Warranty Plans Offered
American Home Shield offers a range of warranty plans to meet the needs of their clients. They have plans that cover major home systems such as heating, cooling, plumbing, and electrical, as well as plans that cover major appliances such as refrigerators, ovens, and washing machines.
Clients can choose from different levels of coverage depending on their needs and budget.
American Home Shield also offers optional coverage for additional items such as pools, spas, and well pumps. Clients can customize their warranty plans to include the items that are most important to them.
In conclusion, American Home Shield is dedicated to providing quality customer service to their clients. They have various customer service policies in place to ensure that their clients are satisfied with their services, and they offer a range of warranty plans to meet the needs of their clients.
American Home Shield (AHS) is a home warranty company that has been in business for over 50 years. AHS was founded in 1971 and has since grown to become the largest and most experienced home warranty business in the nation.
The company was acquired by ServiceMaster in 1989 and in 2018, the American Home Shield business was spun off under Frontdoor, Inc., a new, publicly traded company on the NASDAQ (ticker symbol FTDR).
AHS is currently owned by SVM Holding Corporation, a wholly-owned subsidiary of ServiceMaster. ServiceMaster is a Fortune 1000 company that provides residential and commercial services such as pest control, cleaning, and restoration services.
ServiceMaster indirectly owns 80% of SVM Holding Corporation, while the remaining 20% is owned by other investors.
AHS offers a range of home warranty plans that cover major home systems and appliances. The plans are designed to protect homeowners from unexpected repair costs and provide peace of mind.
AHS has a network of over 15,000 licensed and qualified contractors who are available 24/7 to provide service to customers.
In summary, American Home Shield is currently owned by SVM Holding Corporation, a subsidiary of ServiceMaster. AHS has been in business for over 50 years and is the largest and most experienced home warranty business in the nation.
AHS offers a range of home warranty plans to protect homeowners from unexpected repair costs and has a network of over 15,000 licensed and qualified contractors.
I started this blog to help you buy and sell a home with ease – without getting caught up with all the confusing advice online. Contact me for any questions or feedback about the site! Disclaimer: The information and advice provided in this blog are for educational and informational purposes only. The Real Estate Rook authors and editors do not guarantee the reliability, accuracy, or completeness of the information provided. See full disclaimer here.